Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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When you conduct a transaction on our website, such as purchasing a custom plan or signing up to our newsletter, as part of the process, we may collect personal information you give us such as your name, D.O.B, health information, dietary restrictions, lifestyle habits, address and email address. Your personal information will be used for the specific reasons stated above and to create a personalised plan for you.
When you subscribe to any of our plans or ebooks, we will use the personal and health information that you have provided to:
Process payments
Create a custom training and meal plan, developed to your individual fitness goals and needs.
Send free supplementary training advice, deals, updates, blogs, recipes and content which we think may be of interest.
Post testimonials on griffin-training.com or the Griffin Training Facebook page with your consent.
We will correct or delete any information upon request.
Provide and operate the Services;
Provide our Users with ongoing customer assistance and technical support;
Be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
Create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
Comply with any applicable laws and regulations.
We will never sell your Personal Information to any third party.
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How do we get consent?
When you subscribe to one of our programs, place an order, sign up to the newsletter and provide us with personal information to complete a transaction, we imply that you consent to our collecting it and using it to process said transaction and contact you.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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Cookies
We may use cookies to remember your preferences and track advertisements. For these reasons, it is necessary that cookies are enabled in your browser, and you hereby acknowledge that we have informed you and that you consent to our use of cookies in relation to the device(s) you use to visit our website. We also use third party cookies.ent for a very short period, set by Google and tracks who visits the store and from where. This information is used to analyze trends, track user behaviour on the website and gather demographic information from site visitors and helps us improve our site and our visitors journey.
Withdrawing consent
If you don’t want us to process your data anymore, or If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@griffin-training.com.
Customers with an existing/ongoing program cannot opt out of receiving transactional emails related to their account.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Last updated 03/07/2021